Refund and Returns Policy

Overview

All sales at Fabric Universeinc are final. Because our products include specially cut fabrics, we do not accept returns, offer refunds, or process exchanges for any reason other than receiving a defective or damaged item.

Damaged or Defective Items We take great pride in the quality of our fabrics. If your item arrives defective or damaged, please contact us at fabricuniverseinc@gmail.com, we will gladly send a replacement for the damaged item. If a replacement is unavailable, a refund will be issued to your original method of payment.

Sale Items and Gifts All sale items, clearance products, and items marked as gifts are strictly final sale and cannot be returned or refunded unless they arrive damaged.

Shipping returns

To return your product, you should mail your product to: 827 Wall St, Los Angeles, CA 90014.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at fabricuniverseinc@gmail.com for questions related to refunds and returns.